For ordinary terminations at the end of your minimum contract term
Open your MySports app and select "Studio" → "Self-Service" → "Contract data." Alternatively, you can log in to the self-service area on the website.
Click on your contract and select "Cancel contract." Select the desired termination date and the app will automatically show you the earliest possible date. Select a reason for cancellation and click on "Cancel a membership."
Your request will automatically be sent to us to be processed and confirmed promptly.
If there are no more queries, you will then receive an automatically generated confirmation of termination email.
For non-regular terminations
Would you like to cancel your membership before the end of your minimum contract term?
Please send us an email at help@fenriz-gym.com, stating your membership number.
Not sure what your membership number is? Take a look at our article: "Where can I find my membership number?"
Your request will then be sent to us and we will contact you promptly to determine whether early termination is possible.