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Cancel Your Membership

Would you like to cancel your Fenriz membership at the end of your contract term? You can request this through Self-Service.

Here’s how to do it in MySports:

  1. Open “Studio”
  2. Go to “Self-Service”
  3. Select “Contract Details”
  4. Open your contract
  5. Select “Cancel Contract”
  6. Select the desired cancellation date. The app will show you the earliest possible date
  7. Select a reason for cancellation
  8. Confirm by selecting “Cancel Contract”

Your request will be automatically sent to us. We will process and confirm it promptly. If there are no further questions, you will receive a cancellation confirmation.

Important: The date of your cancellation request is not automatically the end of your contract. The end of your contract depends on the minimum contract term, any renewals, and the notice period.